1. Acceptance of Terms
By accessing this website, submitting a request, purchasing a subscription, or using a Logix product or service, you agree to these Terms & Conditions and any signed proposal, order form, service level agreement, or statement of work that applies to your engagement.
2. Products and Services
Logix provides business software, cloud subscriptions, implementation, training, support, integration, and related professional services. Product scope, included modules, users, branches, implementation activities, and support levels are defined in the applicable plan or commercial agreement.
3. Accounts and Access
You are responsible for providing accurate information, protecting account credentials, assigning access appropriately, and promptly notifying Logix of suspected unauthorized use. You must ensure that your authorized users comply with these terms.
4. Subscriptions, Fees, and Renewals
Logix Business subscriptions are billed annually unless a signed agreement states otherwise. Prices are exclusive of VAT unless expressly indicated. Additional implementation, migration, integration, training, usage, or third-party service fees may apply according to the agreed scope.
Renewal, cancellation, payment schedules, and any refund entitlement are governed by the accepted quotation, order form, or subscription agreement.
5. Acceptable Use
You may not misuse the services, attempt unauthorized access, interfere with platform security or availability, upload unlawful or harmful content, reverse engineer protected components except where legally permitted, or use the services in violation of applicable laws.
6. Intellectual Property
Logix and its licensors retain all rights in the software, website, documentation, trademarks, designs, and related technology. Customers retain ownership of their business data. No ownership rights are transferred except as expressly stated in a signed agreement.
7. Availability and Liability
Service availability, support response, warranties, exclusions, and liability limits are determined by the applicable agreement and mandatory law. To the extent permitted by law, Logix is not responsible for indirect or consequential losses or disruption caused by customer systems, third-party services, internet providers, or events beyond reasonable control.
8. Suspension and Termination
Access may be suspended or terminated for material breach, non-payment, security risk, unlawful use, or as otherwise permitted under the applicable agreement. Upon termination, data access and export are handled according to the contracted service and applicable retention obligations.
9. Governing Law
Unless a signed agreement specifies otherwise, these terms are governed by the applicable laws of the United Arab Emirates and the competent courts of Dubai.
10. Contact
Questions about these terms may be sent to info@logixerp.ae or submitted through our Contact Us page.